Founded back in 2002 we're not what you would call a start-up. Back then our research automation platform was a fairly competent desktop tool that is actually still used in some rare case. Beginning 2009 our platform was moved into the cloud and has been maturing since then. Research automation does not happen over night, but after 16 years we know our stuff.
AUTOMATED CUSTOMER SURVEY
Continuous customer feedback surveys is growing more and more popular. Instead of just doing a survey every 12 months, data is collected continuously. This method requires automation both regarding the survey invites and the reporting. We help you find the most suitable solution for your needs.
The core of our system is powerful data collection integrated with a dynamic reporting engine. Our workflow engine allows us to setup automated processes where thousands of contextual reports can be created and distributed within large organisations. Reports can also be delivered daily to key stakeholders within organisations containing relevant comparisons over time, external benchmarks or comparisons within the organisational hierarchy.