- Create cross tabs (Excel)
- Choose comparisons (Cross tab first -> visual)
- Create calculations:
- Calculated copies / Grouping comparison values / Creating segments
- Calculated ranges (Numeric)
- Exclude questions not relevant for analysis
- Give your questions better names
- Handle likert scales - Editing positive / negative answers / scaled questions
- Visualize using rules
- Use consistent, meaningful colors
- Choose KPI:s